All you’ll ever need to know about Declarative Webhooks and how to get started.

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Creating an Outbound Connection

Step 1 : Callout Template Details

Step 2: Callout Template Headers

Step 3: Callout Template Request Body (JSON Format)

Step 3: Callout Template Request Body (Form-Encoded Format)

Step 4: Callout Template Response Body

Step 5: Callout Template Response Actions

Testing Your Connection

Using Callout Templates

Implementing a Call Using a Record-Triggered Flow (Automatic Trigger)

Implementing a synchronous Callout in a Flow and use the Response Body

Implementing a Call Using Process Builder (Automatic Trigger)

Implementing a Callout Using a Button

Implementing a Callout Using a Screen Flow

Implementing a Callout From a Scheduled Batch

Implement a Callout Using Apex

Creating an Inbound Connection

Step 1: Inbound Template Details

Step 2: Inbound Template Request Body (JSON Body)

Step 2: Inbound Template Request Body (Form-Encoded Body)

Step 3: Inbound Template Actions

Step 4: Inbound Call Response Body

Testing Your Inbound Connection

Using the Inbound Connection

Webhook Validation

Creating a Callout Sequence

Step 1: Callout Sequence Details

Step 2: Callout Sequence Items

Testing the Callout Sequence

Using Callout Sequences

Initiate a Sequence Using a Record-Triggered Flow (Automatic Trigger)

Initiate a Sequence from process builder (Automatic Trigger)

Initiate a Sequence from a button

Initiate a Sequence Using a Screen Flow

Initiate a Sequence Using Apex

Deployment, Exporting, Importing and Cloning Templates

Creating an Inbound Connection

Create an Inbound Call Template

An inbound call is a request sent from an external system into Salesforce and allows the external system to send data.

In order to be able to receive an inbound call, you need to define an Inbound Call Template.

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